Privacy Policy

Last Updated: February 15, 2025

1. Introduction

StorydiverPR ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at www.storydiverpr.com.

2. Data Controller Information

StorydiverPR [Address] Email: [info@storydiverpr.com] Phone: [number]

Data Protection Officer: [Dorian Books/dorianbooks@storydiverpr.com]

3. Information We Collect

3.1. Personal Data

We collect information that you provide directly to us:

• Identity DataName
  Username
  Professional title
  Company name
  
• Contact DataEmail address
  Phone number
  Mailing address
  Social media handles
  
• Professional DataBook titles and descriptions
  Author biographies
  Publishing history
  Marketing materials
  Portfolio items
  
• Financial DataPayment information
  Transaction history
  Billing address
  

3.2. Automatically Collected Data

When you visit our website, we automatically collect:

• Technical DataIP address
  Browser type
  Device information
  Operating system
  Cookie data
  
• Usage DataPages visited
  Time spent on pages
  Navigation paths
  Interaction data
  

4. Legal Basis for Processing

We process your personal data under the following legal bases:

4.1. Contract Performance

• To provide our services
• To process payments
• To communicate about services

4.2. Legitimate Interests

• To improve our services
• For marketing analysis
• To prevent fraud

4.3. Legal Obligation

• To comply with tax laws
• To maintain business records
• To respond to legal requests

4.4. Consent

• For marketing communications
• For cookies and tracking
• For portfolio usage

5. How We Use Your Information

5.1. Service Delivery

• Creating video book trailers
• Designing websites and funnels
• Developing book covers
• Providing coaching services
• Managing marketing campaigns

5.2. Communication

• Service updates
• Project status
• Administrative notices
• Marketing messages (with consent)

5.3. Improvement

• Service enhancement
• User experience optimization
• Product development
• Market research

6. Data Sharing and Disclosure

6.1. Service Providers

We share data with trusted third parties for:

• Payment processing
• Web hosting
• Email services
• Analytics
• Customer support

6.2. Legal Requirements

We may disclose data:

• To comply with laws
• To respond to legal requests
• To protect our rights
• To prevent fraud

7. International Data Transfers

7.1. Transfer Mechanisms

When transferring data outside the EEA, we ensure:

• Standard Contractual Clauses
• Adequacy decisions
• Appropriate safeguards

7.2. Transfer Locations

We may transfer data to:

• United States
• [Other relevant countries]

8. Data Security

8.1. Security Measures

• Encryption in transit and at rest
• Access controls
• Regular security assessments
• Employee training
• Incident response procedures

8.2. Data Retention

We retain personal data for:

• Active service period
• Legal requirements
• Accounting purposes
• Portfolio purposes (with consent)

9. Your Rights Under GDPR

You have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent
• Lodge complaints with supervisory authorities

10. Cookie Policy

10.1. Types of Cookies

• Essential cookies
• Functional cookies
• Analytics cookies
• Marketing cookies

10.2. Cookie Management

• Cookie consent mechanism
• Browser settings
• Opt-out options

11. Children's Privacy

We do not knowingly collect data from children under 16. Parents can contact us to:

• Review their child's data
• Request deletion
• Prevent further collection

12. Changes to Privacy Policy

We may update this policy and will notify you by:

• Email notification
• Website notice
• Service announcement

13. Contact Information

For privacy-related inquiries:

• Email: [privacy@storydiverpr.com]
• Phone: [number]
• Address: [physical address]
• Online form: [link]

14. Complaint Resolution

14.1. Internal Process

Submit complaint

Investigation

Response within 30 days

Appeal process

14.2. External Options

• Data Protection Authority
• EU supervisory authorities
• Alternative dispute resolution

15. Specific Service Privacy Considerations

15.1. Book Trailers

• Video content usage
• Music licensing
• Distribution rights

15.2. Web Design

• Analytics implementation
• Form data collection
• Server logs

15.3. Book Covers

• Image rights
• Portfolio usage
• Distribution

15.4. Coaching

• Session recordings
• Notes and materials
• Confidentiality

15.5. Marketing

• Campaign data
• Performance metrics
• Platform analytics

16. Acceptance

By using our services, you acknowledge this Privacy Policy and consent to the practices described herein.